TABLE OF CONTENTS: Preface ix Chapter 1: Unlikely Rebels 1 Itinerant Experts 1 The Unraveling of Permanent Employment 9 The Legal Context of Contingent Work 12 Estimating the Size of the Contingent Workforce 16 Making Sense of Contingent Work 18 The Study 26 Organization of the Book 30 Part I: Setting the Stage Chapter 2: Clients 37 Why Do Clients Hire Contractors? 38 How Do Clients Hire Contractors? 49 Conclusion 51 Chapter 3: Contractors 53 Why Do Contractors Become Contractors? 55 What Kinds of Contractors Are There? 64 The Roles Contractors Play for Clients 67 Conclusion 72 Chapter 4: Agencies 73 Sales Culture and Technical Culture 74 What Types of Staffing Agencies Are There? 84 Conclusion 91 Part II: Life in the Market Chapter 5: The Information Game: Finding Deals 98 What Contractors Do 99 What Clients Do 108 What Staffing Agencies Do 114 Conclusion 133 Chapter 6: Making the Deal 136 Hiring Manager Evaluations 138 Negotiating the Terms of Employment 144 Closing Deals 161 Conclusion 166 Part III: Life on the Job Chapter 7: Contractors as Commodities 177 Maintaining a Task Orientation 177 Delegating Management Responsibilities 180 Creating Outsiders 183 Conclusion 187 Chapter 8: Contractors as Experts 188 Integration: Creating Team Members 188 Dependence 193 Conclusion 198 Chapter 9: Navigating between Respect and Resentment 199 Tales of Respect 199 Tales of Resentment 204 Forming an Identity 214 Part IV: Living the Cycle Chapter 10: Temporal Capital 223 The Temporal Patterns of Contracting 225 The Rhetoric and Reality of Flexibility 241 Chapter 11: Building and Maintaining Human Capital 244 The Danger of Obsolescence 244 The Risks of Learning 248 Strategies for Remaining Current 251 Conclusion 263 Chapter 12: Building and Maintaining Social Capital 264 Reach 266 Reputation and Occupational Circles 269 Reciprocity and Referral Cliques 273 Networking: Building and Maintaining Networks 276 Chapter 13: Itinerant Professionals in a Knowledge Economy 285 Itinerant Experts: The Contracting Life 286 The Ambiguities of Self-Reliance 289 Itinerant Experts and the Social Order 292 The Occupational Dimension 302 Supporting Itinerant Professionalism 311 Epilogue 317 References 321 Appendix: Cast of Characters 333 Index 337 Return to Book Description File created: 11/5/2009 |