Trapped in the Net:
The Unanticipated Consequences of Computerization

Gene I. Rochlin

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Preface
Acknowledgments

1. Introduction
Prologue
Enter the Computer
Compliance and Control
The Structure of the Argument
The Structure of the Book

2. Autogamous Technology
Introduction
A Brief Historical Essay
Operating Systems
The Dynamics of Growth
The Hegemony of Design

3. Networks of Connectivity: Webs of Dependence
Introduction
From Anarchy to Networks
The Interconnected Office
Conclusion

4. Taylorism Redux?
Introduction
The Search for Managerial Control
The Deskilling Controversy
Expertise Lost
Heterogeneous Systems
Conclusion

5. Computer Trading
Introduction
Markets and Exchanges
Automating Markets
Conclusion

6. Jacking into the Market
The Demise of Barings P.L.C.
Trading in Cyberspace
Global Markets
Conclusion
Epilogue

7. Expert Operators and Critical Tasks
Having the Bubble
Pilot Error
The Glass Cockpit
Air Traffic Control
Industrial and Other Operations
The Computer in the Loop
Conclusion

8. Smart Weapons, Smart Soldiers
Introduction
Industrial War
Techno-Industrial War
The Postwar Transition
Quantity versus Quality
Trading Tooth for Tail
Conclusion

9. Unfriendly Fire
Introduction
A "Reasonable Choice of Disaster"
The USS Stark
Tragedy over the Persian Gulf
Conclusion

10. The Logistics of Techno-War
Introduction
The Gulf War
Redefining Effectiveness
Computers and the Transformation of War

11. C³I in Cyberspace
Introduction
The Ways and Means of Modern Warfare
Moving toward Cyberspace
The Virtual Battlefield
Conclusion

12. Invisible Idiots
Introduction
Standardization and Slack
Virtual Organizations in a Real World
Conclusion

Bibliography

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