In order to address the critical challenges of our time—public health, climate change, homelessness, and more—governments and nonprofit organizations require innovative methods, including effectively utilizing technology. Recent examples of digitizing public policy, however, have brought as much frustration for the American public as it has efficiency and access. In this video, PUP Speaks author Hana Schank, author of Power to the Public: The Promise of Public Interest Technology, introduces a revolutionary new approach—public interest technology—to transform the way we solve problems. Schank describes how putting users at the center of the policymaking process and using design, data, and delivery to advance the public interest can provide meaningful help to those who need it, thus offering a new blueprint for how we can harness technology to solve the most serious issues of our time.
About the Author
Hana Schank is Senior Advisor for Public Interest Technology at New America and the coauthor of The Government Fix: How to Innovate in Government and The Ambition Decisions: What Women Know about Work, Family, and the Path to Building a Life. Twitter @hanaschank