How Uber disrupted Washington, D.C. The first city to fight back against Uber, Washington, D.C., was also the first city where such resistance was defeated. It was here that the company created a playbook for how to deal with intransigent regulators and to win in the realm of local pol...Read More
Uber’s view of urban life For years, Diana, who has lived her whole life in the D.C. area, took jobs at fast-food restaurants even though she hated the work. When she started to drive for Uber in 2016, she told us she was enthusiastic about its potential to free her from a re...Read More